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​Refund Privacy Policy - Real Dream Technology & Payment Solution Pvt Ltd

Refund Policy

At realdream.in, we strive to ensure your utmost satisfaction with our products and services. However, we understand that there may be instances where you may need to seek a refund. Please review our refund policy below:

 

1. Eligibility for Refund:

  • You may be eligible for a refund if you meet one or more of the following criteria:

  • You have made a payment for a product or service that was not delivered as described.

  • You have encountered technical issues preventing you from accessing or utilizing our products or services.

  • You have been charged incorrectly for a purchase.

  • You have canceled your subscription or service within the applicable refund period.

 

2. Refund Process:

  • To request a refund, please contact our customer support team at info@realdream.in or +919461001407. Please provide details of your purchase and the reason for requesting a refund.

  • Our team will review your request and may require additional information to process your refund effectively.

  • Refunds will be issued to the original payment method used for the purchase. Please allow 7-10 Working Days for the refund to reflect in your account.

 

3. Refund Period:

  • The refund period may vary depending on the type of product or service purchased. Please refer to the specific product or service terms and conditions for the applicable refund period.

  • In general, refund requests made within 7-10 Working Days of the purchase date will be considered for processing.

 

4. Non-Refundable Items:

  • Certain products or services may be non-refundable. These may include:

  • Digital downloads or software licenses that have been accessed or used.

  • Customized or personalized products or services.

  • Services that have been fully rendered.

 

5. Dispute Resolution:

  • If you believe that your refund request has been unjustly denied or if you encounter any issues during the refund process, please contact our customer support team for assistance.

  • We are committed to resolving disputes in a fair and timely manner.

 

6. Changes to Refund Policy:

  • realdream.in reserves the right to update or modify this refund policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.

If you have any questions or concerns regarding our refund policy, please don't hesitate to contact us at info@realdream.in. Your satisfaction is our top priority.

Last updated: 04 April 2024



Questions or Suggestion
If you have questions or suggestions send an email to us at info@realdream.in

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